top of page
SH blue fade header case studies.png

Case Study

Chief Operating & Financial Officer

Staffing & Executive Placement

A staffing & executive placement firm was losing money annually on revenue of $5 million. The owner, a passive investor, hired a Chief Operating & Financial Officer to assess the company, and if determined to be viable, position it for growth and eventual sale.


Turnaround & Restructuring Initiatives

  • The company had a poor, uncooperative work environment with unhappy, unproductive employees.

  • There was no accounting system. All activity was managed through Excel spreadsheets.

  • Reporting to the investor was inaccurate, insufficient, and consistently late.

  • There was no industry software to manage staffing placements.

  • The General Manager was found to be embezzling funds, contributing to unprofitability.

  • Assessed company viability, determining that it should remain in operation and be turned around.

  • Installed QuickBooks and a staffing industry software package to control accounting and placements.

  • Developed the company’s first budget and variance reporting process.

  • Intentionally turned over 100% of staff in 6 months as part of the effort to create a new, productive culture.

  • Restructured services agreements to be more profitable.

  • Created positive cash flow from operations to stop monthly investor funding of operations.

  • Expanded the executive placement division, which had much greater profitability than general staffing.


  • Over three years, sales grew from $5 million to $12 million, with positive cash flow and annual profits.

  • The company sold to a larger staffing company with a significant return for the investor.

bottom of page